Thursday, 13 August 2009

Patient Rights in Regard to Dental Care

Articles : Improvement

Dental Assistants work hard to help Dentists and Dental Hygienists provide quality care to patients. They try to provide patients with the knowledge of proper dental care as well as information about the procedures they are about to undergo. Patients have rights in regards to their dental care that Dental Assistants need to be aware of and respectful of.

Dental patients have the right to make an informed decision about their dental care. It is the responsibility of the Dental Assistant to make sure they know the facts about the procedures, the alternative options, and any risks involved in the procedures. Dental patients have the right to receive care from qualified staff members. Most dental offices will provide the licensing and credentials of staff members upon patient request.

The right to receive quality care is important to patients. Dental Assistants can do their part by taking the time to properly clean all dental tools and equipment. Standard sterilization procedures need to be followed accurately. Patients have the right to ask questions and receive informed decisions about the care they receive. Dental Assistants have the responsibility of keeping the lines of communication open. They need to be approachable by patients.

A patient has the right to refuse treatment or discontinue treatment at any time. The Dental Assistant needs to be respectful of this choice. However, the Dental Assistant has the responsibility to inform the patient of the health risks involved with doing so. Those patients wanting to continue care have the right to be seen at scheduled appointments and for a detailed treatment plan to be carefully outlined, and then followed.

Emergency situations do occur. Patients have the right to be seen as soon as possible. In the mean time, the Dental Assistant needs to do everything possible to reduce the pain and make the patient comfortable. Dental care can be expensive. Patients have the right to receive an itemized cost of treatment prior to accepting any dental services.

All patients want to be treated with dignity and respect. The patient who comes in with poor oral care habits doesn’t want the Dental Assistant to ask them rude questions about the last time they brushed their teeth. However, it is important for the Dental Assistant to express concern about the patient’s oral health habits, and provide education to help the patient develop better oral care practices.

Dental patients have the right to confidentiality. Dental Assistants need to keep information about procedures and those coming in for them to themselves. No one wants everyone in town to know they had two cavities or that they got their teeth whitened. Confidentially is very important to individuals in all areas, and their dental care is no different. A patient has the right to request copies of all information in their file at any time for their own use.

All patients have the right to express their concern over the dental care they received. They have the right to file a complaint against the Dental Assistant or other staff with the State Dental Board. Each state has their own policies and procedures for investigating complaints. The standard procedure includes obtaining the complaint in writing, sending a copy of the complaint to the dental facility, interviewing witnesses to the event, and making an informed decision on how to handle the complaint.

Dental Assistants need to be fully aware to patient rights. It is easy to get caught up in the procedures and duties of the dental profession. However, the satisfaction of the patient is the key to providing quality service and maintaining ongoing relationships with patients. Dental Assistants can do their part by providing patients with an approachable individual that they can discuss their needs, ideas, thoughts, and concerns over their dental care with. In that regard, a Dental Assistant can serve as a lesson between the patient and the other dental staff.

Saturday, 8 August 2009

Duties of Dental Assistants

Articles : Hobbies

Dental Assistants are very versatile. They are well trained in a variety of areas to properly assist Dentists and Hygienists perform quality dental work on all individuals. The duties will depend on the state regulations, the type of dental facility, and how that particular facility has their operations set up. Often the smaller the dental facility, the more types of duties the Dental Assistant will be trained in.

Typical Dental Assistant tasks include sterilizing instruments and setting up instrument trays. The proper cleansing and sterilizing of dental instruments is a detrimental part of providing quality service to all patients. Instrument trays are set up with the proper tools and equipment that can possibly be needed for a particular dental procedure. Dental Assistants get these materials together and in the area where the procedure will take place. This helps things run smoothly and allows the Dentist or Hygienist to remain focused on the procedure. It eliminates searching for each item as it is needed.

Dental Assistants often remain with the dentist or Hygienist during the procedures. They are responsible for suction and for handing the instruments to the other staff throughout the procedures. They are also there to offer instant assistance if an emergency arises during the procedure. In some dental facilities, the Dental Assistant will monitor the vital signs of all patients as well as administer local anesthetics.

Dental Assistants often help to make patients feel comfortable before, during, and after their procedures. They can offer a king word, help adjust lighting and chair position, and provide the patient with follow up information to care for their procedures. Dental Assistants are often asked to make phone calls and follow up on the recovery process for some patients after major procedures including root canals, bridges, and extractions.

It is common for Dental Assistants to perform X-rays and other lab procedures including castings for caps and bridges. They often talk to patients about their medical history and any types of communicable diseases. They discuss proper care after procedures to ensure patients do all they can to allow their procedures to heal properly. They may even call in prescriptions as a courtesy to patients.

Dental Assistants are trained in emergency procedures. While it is unlikely anything will go wrong in the dental office, occasionally it does. Some individuals suffer from an allergic reaction to the anesthetic and require medical attention. Others may swallow something and choke during a procedure. Other times a patient may stop breathing. Knowing CPR and properly monitoring vital signs are all valuable in a crisis situation in the medical facility.

As you can see, Dental Assistants are often trained in a wide variety of processes and procedures. This will help ensure they keep busy as well as add variety to their daily routine in the workplace. Dental Assistants must learn quickly as well as pay attention to details. Their role is very important to the overall functioning of the entire dental facility.

The duties of a Dental Assistant are constantly changing depending on the needs of the patients and changes in technology. It is important that Dental Assistants keep up on such changes. Often, their employer will require them to attend trainings, workshops, and seminars to keep up with all the changes and brush up in any areas necessary to provide the best possible services.